FAQ
I am glad that you have decided to begin this healing journey for yourself. After our pre-counselling consultation call, please enter the portals below where you can download the consent forms and schedule your session.
Frequently Asked Questions
Having your questions answered kindly, directly, and respectfully is important when making the decision to enter individual, couples or group therapy.
Q: How do I get started?
Consultations can be made by contacting me here, calling 403. 524. 2504 and leaving a message or via email at RelateAndRecoverCounselling@gmail.com. I often connect with people for about 10 to 15 minutes to see if we feel like we are a good fit clinically, then I will set up a time to meet with you for your first session.
Q: What should I expect in my first session?
Setting up your first counselling session is a courageous step in your healing journey and I commend your efforts in doing so. In your first session, we will meet to go over your completed client forms, discuss your current challenges, and set up your initial therapy goals, schedule a regular time to meet and go over your first focus task and take home exercises/experiments.
Q: Is the first session free?
The initial consultation is free, however, all therapy sessions are paid for including the first session.
Q: Do you take insurance?
I will send you a detailed receipt and you can file it with your insurance company, as I do not directly bill to insurance companies. Many clients have been successful submitting receipts through their Health Spending Account.
Q. What is the cancellation policy at Relate and Recover Counselling?
It is understandable that on a rare occasion you may have to miss an appointment due to an emergency. If you need to cancel or reschedule an appointment, please notify me as soon as possible, and at least 48-hours in advance of your appointment so that I can support other clients in need of a session. If there is a 48-hour notice, you will not be charged. Thank you for respecting my clinical boundary as my professional time for your session has been set aside specifically for you.
